Privacy Policy

Introduction

TRIYA Estate ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.triyaestate.com (the "Website"), including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Data

Personally identifiable information, such as your:

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Demographic information (nationality, age range, occupation)

  • Financial information (investment preferences, budget range)

  • Any other information you voluntarily provide to us

Non-Personal Data

Information about your computer hardware and software, such as:

  • IP address

  • Browser type

  • Operating system

  • Domain names

  • Access times

  • Referring website addresses

  • Page views and site navigation patterns

  • Device information (if accessing via mobile device)

How We Collect Information

Direct Collection

Information you provide when you:

  • Complete forms on our Website (such as our "Enquiry" form)

  • Register for an account

  • Subscribe to our newsletter

  • Request marketing material

  • Respond to a survey

  • Communicate with us via email, phone, or any other medium

Automatic Collection

Information automatically collected when you visit our Website through:

  • Cookies

  • Web beacons

  • Server logs

  • Other tracking technologies

Third-Party Sources

We may collect information about you from:

  • Our business partners and affiliates

  • Public databases

  • Marketing partners

  • Social media platforms (if you connect your account to our Website)

Use of Your Information

We use the information we collect for various purposes, including to:

Business Operations

  • Present our Website and its contents to you effectively

  • Provide you with information, products, or services that you request from us

  • Process real estate inquiries and purchases

  • Fulfill any other purpose for which you provide the information

  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us

Communication and Marketing

  • Respond to your inquiries, comments, or questions

  • Provide you with personalized marketing materials about our properties

  • Send you technical notices, updates, security alerts, and support messages

  • Deliver targeted advertising about our properties and services that may be of interest to you

  • Email you our newsletter if you have subscribed

  • Inform you about changes to our Website, services, or products

Analytics and Improvement

  • Monitor and analyze trends, usage, and activities in connection with our Website

  • Carry out research and statistical analysis to improve our products, services, and Website

  • Develop new products, services, features, and functionality

  • Detect, prevent, and address technical issues

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.

Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

  • Data analysis companies

  • Email delivery services

  • Customer service providers

  • Marketing assistance providers

  • Payment processors

  • Hosting services

Legal Requirements

We may disclose your information where we are legally required to do so in order to:

  • Comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process

  • Enforce our Terms of Conditions, including investigation of potential violations

  • Detect, prevent, or otherwise address fraud, security, or technical issues

  • Protect against harm to the rights, property, or safety of TRIYA Estate, our customers, or the public

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Storage

Our servers are located in [Specific Country/Region]. If you are accessing our Website from outside [Specific Country/Region], please be aware that your information may be transferred to, stored, and processed by us and our affiliates in facilities around the world.

Data Retention

We will retain your information for as long as needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law, or where the information is needed to resolve disputes, enforce our agreements, or as required by tax, legal, or accounting rules.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Thailand and choose to provide information to us, please note that we transfer the information, including personal data, to Thailand and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

TRIYA Estate will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your Rights Regarding Your Information

You have certain rights regarding your personal information. These include:

Right to Access

You have the right to request details of your personal information that we hold. We will confirm whether we are processing your personal data and provide you with a copy of your personal data.

Right to Rectification

You have the right to have inaccurate personal data about you rectified and to have incomplete personal data completed.

Right to Erasure (Right to be Forgotten)

You have the right to have your personal data erased in certain circumstances, including:

  • Where the personal data is no longer necessary for the purpose for which it was collected

  • Where you withdraw consent

  • Where you object to the processing and there are no overriding legitimate grounds for the processing

  • Where the personal data have been unlawfully processed

Right to Restriction of Processing

You have the right to restrict the processing of your personal data in certain circumstances, including:

  • When you contest the accuracy of your personal data

  • When processing is unlawful and you oppose erasure

  • When we no longer need your personal data for the purposes of processing, but you require the data for the establishment, exercise, or defense of legal claims

Right to Data Portability

You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format and to transmit those data to another controller.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, including when the processing is based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.

To exercise any of these rights, please contact us through our Enquiry form on the Website or at [specific email address if available].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

For more details about our use of cookies, please refer to our Cookie Policy.

Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

Special Categories of Data

We do not collect any "special categories of personal data" about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

Third-Party Websites

Our Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should familiarize yourself with the privacy policies and practices of the third party responsible for that website. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from our Website.

Marketing Communications

If you have opted in to receive marketing communications from us, you may receive emails about our properties, services, events, and promotions. You can opt out of receiving these communications at any time by:

  • Clicking the "unsubscribe" link at the bottom of any marketing email we send

  • Contacting us through our Enquiry form

  • Emailing us directly at [specific email address if available]

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO through our Enquiry form on the Website.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

TRIYA Estate Email: sales@triyaestate.com Phone: +66 95-846-6661 Via our Website Enquiry form at www.triyaestate.com

Last Updated

This Privacy Policy was last updated on April, 2025.